MPF Federal is a learning and consulting organization that partners with U.S. federal agencies to design, develop, and deliver high-impact training solutions.

Led by Director of Learning Dr. Christopher Davis, MPF Federal supports initiatives ranging from instructional design and course production to global training delivery and strategic learning consulting. Its work primarily serves knowledge workers (GS-11 and above), where content is dense, nuanced, and tied to real-world decision-making.

Following the rapid shift to digital learning in 2020, MPF Federal faced a widespread issue across federal agencies: Training had moved online quickly, but not effectively.

Courses were often long, static, and difficult to navigate, sometimes exceeding 600 slides with little structure or engagement. These experiences created friction for learners and limited the impact of training.

At the same time, MPF Federal needed to:

• Modernize large volumes of legacy content without reauthoring everything
• Improve user experiences for highly complex, dense subject matters
• Support knowledge workers who require deeper, applied learning
• Deliver updates at scale without increasing instructional design headcount

Additionally, growing demand for experiential learning introduced new complexities, often without the level of SME input required to support true branching or simulation-based design.

MPF Federal employed Lectora, an authoring tool from ELB Learning, as its primary platform for large-scale course revision and standardization. The approach focused on maximizing learning impact while minimizing development effort. Further, Lectora offered three significant advantages: 

Efficient interaction design
Using features like Lectora’s hotspot functionality, teams transformed dense content into applied learning activities, such as identifying critical elements in visual scenarios or analyzing real-world situations. These interactions could be created in hours, not days.

Streamlined design workflows
Lectora’s mobile-responsive design view allowed teams to design once and optimize across devices, eliminating the need for parallel development and improving efficiency.

Flexible delivery with clean HTML output
With Lectora’s native HTML publishing, MPF Federal could deliver training directly to learners. This removed LMS login barriers and aligned with the shift towards push-based learning experiences.

By leveraging Lectora, MPF Federal achieved measurable improvements in both operational efficiency and learner experience. Some of the key wins include:

1. Increased development efficiency
   The team reduced the number of instructional designers needed for large-scale revisions, completing a high volume of course updates with significantly fewer resources.
   
   
2. Faster time to build
   Interactive learning components that previously required days or weeks could now be developed in hours, accelerating delivery timelines across projects.
   
   
3. Improved learner experience and satisfaction
   Modernized courses led to stronger engagement and usability, resulting in higher completion rates and significantly higher Net Promoter Scores (NPS), including instances where scores tripled following course revisions.
   
   
4. Scalable course modernization
   MPF Federal successfully transformed large libraries of legacy content into streamlined, interactive learning experiences—without full redevelopment.
   
   
5. Reduced tool friction
   Unlike other platforms that introduced inefficiencies, Lectora enabled a smooth development experience by allowing teams to focus on instructional quality rather than tool limitations.